Privacy Policy

1. Introduction

Volt Wave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website volt-wave.com or use our webinar platform services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Company information and job title
• Account credentials and preferences
• Payment and billing information
• Communications and correspondence with us

Automatically Collected Information

We automatically collect certain information about your device and usage:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining our webinar platform services
• Processing registrations and managing user accounts
• Facilitating webinar hosting and attendance
• Customer support and technical assistance
• Marketing communications (with consent)
• Analytics and service improvement
• Legal compliance and security purposes

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection practices

6. Your Rights (UK/EU Users)

Under UK GDPR, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit processing of your data
• Portability: Receive your data in a portable format
• Objection: Object to processing for marketing purposes

To exercise these rights, contact us at [email protected]

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through our cookie banner or browser settings. For detailed information, see our Cookie Policy.

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Account data is typically retained for the duration of your relationship with us and may be kept for up to 7 years after termination for legal and business purposes.

9. International Transfers

Your information may be processed in countries outside the UK. We ensure appropriate safeguards are in place for international transfers, including adequacy decisions or standard contractual clauses approved by UK authorities.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be notified through our website or by email. Continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Information

For questions about this Privacy Policy or data protection matters, contact us: