Terms of Service
Last updated: July 22, 2025
1. Agreement to Terms
By accessing and using Volt Wave's webinar platform services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.
2. Description of Services
Volt Wave provides web-based webinar hosting and management services, including:
- Live webinar hosting and streaming
- Recording and replay functionality
- Interactive tools (chat, polls, Q&A)
- Analytics and reporting
- Registration and attendee management
- Custom branding and integration capabilities
3. User Accounts and Registration
To use our Services, you must:
- Be at least 18 years old or have parental consent
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Acceptable Use Policy
You agree not to use our Services to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Engage in spam or unauthorized marketing activities
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Host content that violates third-party rights
5. Subscription Plans and Payment
Free Trial
New users may be eligible for a free trial period. Trial limitations and terms will be clearly communicated during registration.
Paid Subscriptions
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable unless otherwise stated
- We may change subscription prices with 30 days' notice
- Failure to pay may result in service suspension or termination
6. Content and Intellectual Property
Your Content
You retain ownership of content you upload or create using our Services. You grant us a license to:
- Store, process, and transmit your content
- Provide our Services effectively
- Comply with legal requirements
Our Content
Our platform, software, trademarks, and related materials remain our exclusive property. You may not copy, modify, or distribute our intellectual property without permission.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Service Availability and Modifications
We strive to provide reliable Services but do not guarantee:
- 100% uptime or uninterrupted access
- Compatibility with all devices or software
- Error-free operation
We may modify, suspend, or discontinue Services with reasonable notice when possible.
9. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the amount you paid for Services in the 12 months preceding any claim
- We are not liable for indirect, incidental, or consequential damages
- We do not guarantee specific business outcomes from using our Services
10. Indemnification
You agree to indemnify and hold Volt Wave harmless from claims arising from:
- Your use of our Services
- Your content or webinars
- Violation of these Terms
- Infringement of third-party rights
11. Termination
Either party may terminate this agreement:
- For convenience with 30 days' notice
- Immediately for material breach
- If required by law or regulation
Upon termination, your access will cease and data may be deleted according to our retention policies.
12. Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes will be resolved through:
- Good faith negotiation first
- Mediation if negotiation fails
- UK courts as the exclusive jurisdiction for legal proceedings
13. General Provisions
- Entire Agreement: These Terms constitute the complete agreement between parties
- Severability: Invalid provisions do not affect the validity of remaining Terms
- No Waiver: Failure to enforce provisions does not waive our rights
- Assignment: We may assign these Terms; you may not without consent
14. Contact Information
For questions about these Terms of Service, contact us:
Volt Wave
114 High Holborn
London WC1V 6JQ
United Kingdom
Email: [email protected]
Phone: +442901068417